Q: What are your minimums?
A: For supplied, art-ready images we require a minimum of 12 pieces per order for both the digital print and embroidery processes.
For artwork and designs edited and/or created by us we require a minimum of 24 pieces.
Q: How much do you charge per shirt?
A: Before we can issue a quote for a project, we must first have the art that will be used. Once we receive your artwork we will respond with a quote within 24 hours.
Q: What do you charge for art fees?
A: Our rate starts at $25. Additional charges will apply for edits and length of time required. More than 3 edits per design will result in an addtional design fee.
Q: Do you provide samples?
A: Discounted samples are offered once a final order has been placed.
Q: Can I provide my own product?
A: We prefer to embellish product from our selected vendors.
Q: How large of an image can you print on a shirt?
A: We can print up to a 13×15 inch image.
Q: How long can I expect to wait for my order?
A: Most orders will be completed within 10-14 business days (this does not account for shipping).
Q: Can I re-use designs created by Stitch-It for other purposes?
A: No. All layouts, designs and artwork used by Stitch-It designs are copyrighted and are not to be used without permission.
Q: What format do you need for the Direct to Garment Printing?
A: Any of the following:
- .PSD- Photoshop
Q: What format do you need to digitize a logo for embroidery?
A: Same as above
Q: Is there a price list for Embroidery and/or Direct to Garment Printing?
A: We do no have a price list, we first need to see what the artwork being embroidered or printed will look like and we need to know the material it is going on. After that we can give you a more accurate estimate.
Q: What is Direct to Garment Printing?
A: Direct to Garment Printing is a process of printing on shirts using specialized inkjet technology. The specialty inks are applied directly to the shirt material and are absorbed by the fibers. The artwork will not crack over time because the ink is absorbed by the fibers. It is cost effective for designs with a lot of colors and great for details, like a photograph. There is a quick turn around for an order and does not require specialized artwork. The specialty ink used is also non toxic.
Q: I don’t have a printer, Is there another way to put text on the PDF so it can be email back?
A: There are a couple of ways this can be done. Depending on your version of Adobe Reader. With more current versions of Adobe Reader, you can add text directly to the PDF by clicking a button that says Sign, Add text. For older version’s of Adobe Reader you can save the PDF as text. To do this click on file, at the top of the page and it will either say save as text or go to save as other and click on text. That will save a Notepad file that you can add your text to. The latest version of Adobe Reader can be downloaded from Adobe’s website.